The platform

Your IT, watched and run — on one bill.

SynergyMSP is the monitoring, ticketing, hosting, and backups a growing team needs, in one platform instead of a stack of separate tools. We watch your systems, take the tickets, run the hosting, and keep the backups — and it all shows up as a single line item.

Monitoring & management

We watch it, so an outage isn't the first you hear of it

Remote monitoring keeps an eye on your servers, sites, and databases around the clock. When something drifts — a service down, disk filling, a certificate about to expire — we see it and act, often before it reaches your customers.

  • Round-the-clock checks on the systems that matter
  • Alerts routed to the people who can fix them
  • Patching and routine upkeep handled for you
Helpdesk & ticketing

One place to ask for help — and one number to call

Requests come in by email or portal and become tickets that get tracked to resolution, so nothing gets lost in an inbox. You always know what's open, who's on it, and where it stands.

  • Requests turned into tracked tickets
  • Status you can see, from open to resolved
  • One number to call when it's urgent
Hosting & databases

Managed hosting and one-click databases

Launch a managed database — PostgreSQL, MySQL, MongoDB, Redis, and more — or a cloud instance in a few clicks, sized to your plan. We provision it, keep it patched, and hold the credentials in a separate vault. No servers to rack, no engine to babysit.

  • Managed databases across common engines
  • Cloud instances and compute, sized to your plan
  • Provisioned, patched, and monitored for you
Backups & billing

Backed up off-site, billed as one line

Your data is backed up on a schedule, with copies kept off-site so a bad day on one machine isn't the end of the story. And instead of a stack of separate invoices, everything you run with us lands on one bill and one dashboard.

  • Scheduled backups with off-site copies
  • Restores when you need them
  • One invoice, one dashboard for everything

One rule runs through everything

Nothing that changes your systems or your bill happens without a person on your team approving it. That's the same governance behind everything Synergy Technologies builds.

24/7monitoring on the systems that matter
One billfor hosting, databases, and support
Off-site backupskept on a schedule you can restore from

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